A syreta success story with Diakoniewerk Austria

An online shop that lives up to its products

For more than 145 years, the Diakoniewerk has been making an important contribution in the social and health sector and sees itself as a partner for people in different life situations - for people with disabilities, for the elderly, and for children and young people. In 20 workshops and four catering establishments, people who have a harder time in the labor market bring in their skills and experience to create unique pieces of the highest quality with great joy and enthusiasm. The products range from decorative items to clothing to sustainably produced food.

For the optimal online distribution of these lovingly manufactured products, the Diakoniewerk brought syreta on board as a partner. After a few preliminary discussions, the cooperation between the Diakoniewerk and syreta was finally sealed in 2021 with the relaunch of the web shop.

Particular attention was paid during the programming to the simplified processing of orders and the seamless integration of systems.

With the features implemented by syreta and specially programmed interfaces, an optimal environment was created for the sale of handmade products and internal processes were massively simplified and shortened.

To present this flagship project, we have now brought the main people responsible at the Diakoniewerk in front of the camera and asked them to talk more about the successful implementation. Action!